Vacancy Notice No. 2009/233


Position and Grade:	Equipment Service Desk Clerk (G-4)
Organizational Unit:	Equipment Service Desk Inspection Logistics Section Division of Technical Support Department of Safeguards
Duty Station:	Vienna, Austria
Issue Date:	3 July 2009
Application Deadline:	30 July 2009
Type of Appointment:	Fixed term (subject to a probationary period of 6 months)
CCOG code:	2.A.09.c

Organizational Setting

The Department of Safeguards is the organizational hub for the implementation of IAEA safeguards. The IAEA implements nuclear verification activities for 163 States in accordance with their safeguards agreements. The safeguards activities are undertaken within a dynamic and technically challenging environment including advanced nuclear fuel cycle facilities and complemented by the political diversity of the countries.

The Division of Technical Support comprises of four sections and is responsible for the development and implementation of the Department's equipment systems.

The Equipment Service Desk, located in the Inspection Logistics Section, operates the Equipment Front Desk that serves as a single point of contact for delivering equipment and supplies to the Department.

Assignment

Under the supervision and guidance of the Unit Head, the incumbent coordinates the delivery of safeguards equipment and supplies as requested by Departmental staff. Specifically, the incumbent:

Monitors and ensures timely processing, documentation and delivery of hand carried safeguards equipment and supplies using the Equipment and Supplies Requisition System (ESRS);
Administers and maintains ESRS to record correctly transactions of equipment and supplies delivery. Assists ESRS users when necessary with updating or rectifying records;
Distributes consumables for SG inspection purposes. Maintains stock of consumables and initiates procurement requests when needed. Maintains the associated stock management system;
Acts as a primary contact to the clients of the Equipment Front Desk. Responds to customer inquiries related to delivery of equipment;
Issues property passes for the delivered equipment.

Knowledge, Skills and Abilities

Strong client-oriented approach enabling the incumbent to work cooperatively with staff at all levels.
Good organizing skills: Ability to work independently, to establish priorities and respect deadlines.
Good interpersonal skills combined with an ability to work in and adapt to a multicultural environment with sensitivity to and respect for diversity.
High degree of accuracy and ability to pay attention to detail.
Good working knowledge of Microsoft Office (Outlook, Word, Excel) and relational databases (MSAccess).
English typing (Level 2) and English language test to IAEA standard.
Excellent knowledge of both spoken and written English. Knowledge of German an advantage.

Education and Experience

Completed secondary education.
At least five years of relevant work experience including work with databases, customer service and handling of equipment.
Working experience in an international environment desirable.

Remuneration

The IAEA offers an attractive remuneration package including a tax-free annual net base salary starting at €32 526 (subject to mandatory deductions for pension contributions and health insurance), six weeks' annual vacation, pension plan and health insurance.

How to Apply

Internal and external applicants need to complete an IAEA Personal History Form. Internal applicants are required to apply online at https://personnel.iaea.org. External applicants are required to apply online at http://www.iaea.org/About/Jobs. No e-mail or hard-copy application will be accepted. All applicants will be informed of the outcome of their application in due course. Applications received after the application deadline will not be considered. Applicants who do not comply with the aforementioned application guidelines or do not meet the essential requirements specified in this Vacancy Notice will not be considered.

Appointment is subject to a satisfactory medical report. Recruitment will be on a LOCAL BASIS only. Outside applicants are required to supply to the IAEA or to authorize it to seek all information relevant to their suitability for employment by the IAEA. Testing may be part of the recruitment process.

Applicants should be aware that IAEA staff members are international civil servants and may not accept instructions from any other authority. Staff members may be assigned to any location. The IAEA retains the discretion not to make any appointment to this vacancy, to make an appointment at a lower grade or to make an appointment with a modified job description or for shorter duration than indicated above.