Vacancy Notice No. 2008/040
Position and Grade: Enterprise Systems Administrator (P-3)
Organizational Unit: Systems Services Section
Division of Information Technology
Department of Management
Duty Station: Vienna, Austria
Issue Date: 25 June 2008
Application Deadline: 7 August 2008
Type/Duration of Appointment: Fixed term, 3 years (subject to a probationary period of 1 year)

Organizational Setting
The International Atomic Energy Agency (IAEA) is an independent United Nations organization headquartered in Vienna, Austria with 144 Member States and a staff of 2300, serving as the global focal point for international cooperation in the safe and peaceful use of nuclear energy.

The Division of Information Technology provides support to the IAEA in the field of ICT (information and communication technology), including information systems for technical programmes and management. It is responsible for planning, developing and implementing an ICT strategy, for setting and enforcing common ICT standards throughout the Secretariat and for managing central ICT services.

The IAEA's ICT infrastructure comprises state-of-the-art hardware and software platforms in a partially decentralized environment. The Division has implemented an IT service management model based on ITIL (IT Infrastructure Library) and PRINCE 2 (Projects in Controlled Environment) best practices.

The Systems Services Section is responsible for administering the central IT servers, providing secured services and managing the data centre. The platforms include 160 Microsoft Windows servers, 40 UNIX/Linux servers and 1 IBM mainframe, serving about 2500 users.

The Section's working environment is dynamic with ongoing industry-influenced changes. The Enterprise Systems Administrator leads project teams and works under the guidance of a team leader in a matrix work structure.

Main purpose
As a member of a team, the Enterprise Systems Administrator provides technical leadership and advice for the design and structure of a group of enterprise products including databases, search engines, work group collaboration and Web content management (WCM) tools. He/she will be responsible for the secure and reliable operation of these enterprise systems software.

Role
The Enterprise Systems Administrator is: (1) an administrator of operational system support services; (2) a project manager, initiating, planning, executing and controlling agreed work, and leading project teams; and (3) a team member of related project teams.

Partnerships
The Enterprise Systems Administrator works closely with other members of the project and operations teams to plan and implement projects and to resolve problems. The incumbent also interacts with other staff in the Division, especially from the Business Solutions Section, IT systems and service users in the IAEA, as well as technical staff from other organizational units.

Functions / Key Results Expected
  • Project management: manages IT projects on a daily basis to ensure that projects produce the required results. This includes planning and monitoring projects, guiding and motivating the project team, and creating project documentation.
  • Service management: carries out requirements analysis, system design, software construction and implementation of software systems.
  • Technical guidance: provides technical support for the enterprise class products and services such as SQL DBMS, WCM, SEARCH and Livelink/Sharepoint.

Knowledge, Skills and Abilities
  • Technical expertise:
    • Thorough knowledge of database management systems, software architecture and database design theory and techniques covering a selection of products such as Microsoft's Sharepoint and SQL Server administration, Opentext's Livelink and WCM, appliance or software based search engines and other enterprise class products;
    • Detailed knowledge of system development processes and development tools;
    • Knowledge of ITIL and/or PRINCE 2 processes desirable.
  • Excellent analytical and problem-solving skills in the field of work.
  • Capability and willingness to share knowledge and transfer skills within a team environment.
  • Good interpersonal skills: Ability to deal effectively with customers, colleagues and other technical staff in a courteous and friendly manner and to work in a multicultural environment with sensitivity and respect for diversity.

Education, Experience and Language Skills
  • University (or equivalent) degree in computer science or engineering, or related fields. PRINCE 2 certification an advantage.
  • Minimum of 5 years of working experience in database administration and information/data modelling and systems administration.
  • Experience in project management, including project planning, work assignment and supervision. and in progress review and reporting.
  • Some experience in an international environment would be beneficial.
  • Fluency in written and spoken English.

Note: By joining the IAEA, staff members benefit from challenging assignments in a stimulating multicultural workplace and engage in current, meaningful issues of global peace, security and development.

Remuneration
The Agency offers an attractive remuneration package including a tax-free annual net base salary starting at US $52 408 (subject to mandatory deductions for pension contributions and health insurance), a variable post adjustment which currently amounts to US $40 354*, dependency benefits, rental subsidy, education grant, relocation and repatriation expenses; 6 weeks' annual leave, home leave, pension plan and health insurance.

How to apply to the IAEA

* Subject to change without notice

Applications from qualified women and candidates from developing countries are encouraged

Applicants should be aware that IAEA staff members are international civil servants and may not accept instructions from any other authority. Staff members may be assigned to any location. The IAEA retains the discretion not to make any appointment to this vacancy, to make an appointment at a lower grade or to make an appointment with a modified job description or for shorter duration than indicated above. Testing may be part of the recruitment process.