International Atomic Energy Agency
Vacancy Notice No. 2012/284

Position and Grade: Foreman (G-3)
Organizational Unit: Sales and Warehouse Unit
Commissary Management Section
Division of General Services
Department of Management
Duty Station: Vienna, Austria
Issue Date: 7 January 2013
Application Deadline: 6 February 2013
Type of Appointment: Fixed term extrabudgetary (subject to a probationary period of 1 year)
CCOG codes: 2.P

Organizational Setting

The Division of General Services is one of the six Divisions in the Department of Management. It provides service functions through the Director's Office and five Sections: Facilities Management, Seibersdorf Facilities Management, Archives and Records Management, Transport and General Support and Commissary.

The Commissary is a tax and duty-free store. It was established as a self-sustaining and non-profit making operation in order to facilitate the purchase of limited quantities of consumer goods by the diplomats of Permanent Missions of member states accredited to the UN organizations, staff members of the UN organizations based at the VIC as well as of other authorized organizations.

Under the overall direction of the Director, Division of General Services and the direct management of the Head, Commissary Management Section, the Commissary consists of three Units: Procurement, Sales and Warehouse, and Invoice Control. The Sales and Warehouse Unit is divided into three major Groups: the Main Sales Group, the Cosmetics and Boutique Group and the Warehouse Group. The Warehouse Group is responsible for the receipt and storage of the Commissary's merchandise for resale.

Working in a team, the incumbent primarily assists the Warehouse Supervisor in taking over goods, in arranging their storage in the Warehouse halls as well as in their transfer to the Salesroom. Work may be assigned by the Warehouse Supervisor or the Head, Sales and Warehouse Unit. The customer-oriented environment demands a willingness to work shift and, sometimes at short notice, long hours.

Main Purpose

Under the day-to-day supervision of the Warehouse Supervisor and/or the Assistant Warehouse Supervisor and under the general supervision of the Head, Sales and Warehouse Unit, to be responsible for the proper handling and storage of goods, and for the timely and correct transfer of the merchandise to the Salesroom including preparation for pick-up of credit sale orders.

Working Relationships

The Foreman interacts with Commissary customers of all levels, freight forwarder personnel and exchanges work-related information with Commissary staff.

Functions / Key Results Expected

  • Receive, check and take over all incoming deliveries by unloading trucks and trailers using motorised forklifts. Dismantle the sealed pallets, sort and count the boxes, check the box contents and expiry dates, identify the goods and check these details against delivery documents and/or invoices and report any discrepancies. Perform data entries into the IT system of the Commissary.
  • Guide warehouse workers in the effective and appropriate handling and storage of goods in the warehouse, while observing the prevailing safety regulations and adhering to the first-in-first-out principle. Be responsible for book-stock adjustments and take part in the year-end inventory including data input.
  • Ensure that daily transfers of merchandise to the Salesroom are carried out accurately and in a timely manner. Enter any discrepancies between requisitions and deliveries into the IT system. Prepare the pick-up of credit sales orders.
  • Check, lock and unlock the warehouse doors, activate and deactivate the Commissary alarm system at the beginning and end of the working day.
  • Take part in the Commissary's on-call duty scheme, established to cover emergencies outside the Commissary's opening hours including weekends.
  • If assigned, backstops for Assistant Warehouse Supervisor and the Salesroom Foreman.

Knowledge, Skills and Abilities

  • Basic knowledge in MS Office 2010 which is the IAEA standard (Word, Excel, Outlook, PowerPoint). Knowledge of Enterprise Resource Planning systems an advantage.
  • Good health, physical fitness and strength to carry out strenuous unloading, unpacking and shelving work.
  • Ability to carry out duties independently, with self-initiative and perform assignments with accuracy.
  • Strong customer orientation with the ability to deal with customers and staff at all levels in a professional manner.

Education, Experience and Language Skills

  • Completed secondary education.
  • Minimum of two years of relevant working experience including warehousing and the handling of consumer goods.
  • Forklift driving licence.
  • Experience in team leading.
  • Experience in data entry applications and basic clerical/administrative experience.
  • English Language Test (Level 2) and English Typing Test (Level 2) to IAEA standard.
  • Good knowledge of written and spoken English. Knowledge of German desirable. Knowledge of other official IAEA languages (i.e. Arabic, Chinese, French, Russian, Spanish) an asset.


The IAEA offers an attractive remuneration package including a tax-free annual net base salary starting at €30 689 (subject to mandatory deductions for pension contributions and health insurance), six weeks' annual vacation, pension plan and health insurance.

How to Apply

Internal and external applicants need to complete an IAEA Personal History Form. Internal applicants are required to apply online at External applicants are required to apply online at You can find more information about employment opportunities and working at the IAEA at No e-mail or hard-copy application will be accepted. All applicants will be informed of the outcome of their application in due course. Applications received after the application deadline will not be considered. Applicants who do not comply with the aforementioned application guidelines or do not meet the essential requirements specified in this Vacancy Notice will not be considered.

Appointment is subject to a satisfactory medical report. Recruitment will be on a LOCAL BASIS only. Outside applicants are required to supply to the IAEA or to authorize it to seek all information relevant to their suitability for employment by the IAEA. Testing may be part of the recruitment process.

Applicants should be aware that IAEA staff members are international civil servants and may not accept instructions from any other authority. Staff members may be assigned to any location. The IAEA retains the discretion not to make any appointment to this vacancy, to make an appointment at a lower grade or with a different contract type, or to make an appointment with a modified job description or for shorter duration than indicated above.

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